MTN Archives - Page 2 of 2

02 Jun

SIM Card Disconnection: MTN Announces Ways To Be Exempted

wontumionlineBusinessMTN, Selorm Adadevoh, SIM Card Disconnection

MTN has announced ways customers who have started the processes for the acquisition of their Ghana Card can go through to be exempted from the National Communications Authority’s decision to disconnect SIM cards that are not linked to the said card. The telecommunication giant in a flyer circulated on social media is telling its customers to take a picture of the slip given to them by the National Identification Authority (NIA) as part of going through the process to a toll-free line or email it. The NCA says beginning today, Wednesday, 31 May 2023, all users of unregistered SIM cards…

31 May

SIM Re-registration: Your Momo Account Is Safe Even If You Lose Your Number – MTN Assures

wontumionlineBusinessMTN, Selorm Adadevoh

The Chief Executive Officer of MTN Ghana, Selorm Adadevoh has assured that mobile phone subscribers who may lose their phone numbers for not re-registering their SIM cards will not lose their mobile money (momo) accounts. He stated that such subscribers will be later given directives on processes to take to access their money. The SIM card re-registration exercise is scheduled to end today, May 31, 2023 Speaking to Joy Business, Mr. Adadevoh said customers, who have money on their deactivated SIM cards will be allowed to retrieve their funds after some time. He explained that such accounts will be declared…

29 Apr

MTN Ghana Reconnects Over 1.95m SIMs

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MTN Ghana has reconnected 1,954,295 of SIM cards disconnected as a result of the National SIM re-registration. This leaves 3,804,940 disconnected SIMs. In November 2022, MTN Ghana disconnected 5,759,235 customers. The reconnection was after the impacted subscribers completed their biometric capture. The National Communications Authority (NCA) in a letter dated March 20 2023, directed all operators to disconnect all numbers that had not completed their Stage 2 registration (that is the biometric capture) by March 31, 2023. In response to that, MTN Ghana disconnected an additional 37,146 SIMs in March 2023, bringing the total disconnected SIMs per the regulatory directive…

12 Apr

MTN Ghana Suspends MTN Data Zone Bundle

wontumionlineNewsMTN, MTN Data Zone

Scancom PLC (MTN Ghana) has announced a suspension of its MTN Data Zone bundle effective April 5. In a press release on Wednesday, April 12, the mobile network apologised “to our cherished customers for limiting our communications on this matter to service activation channels only.” It explained that “The suspension of the innovative Data Zone bundle is due to a review of the bundle offer in line with the Significant Market Power (SMP) directives applied to MTN Ghana in June 2020, not to be the lowest priced on any offer in the industry.” According to MTN Ghana, it is “currently…

07 Mar

MTN Misses 30% Localisation Target

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MTN Ghana has fallen short of its goal to increase its local ownership by 30 percent by end of 2022, according to the company’s financial results. The local component of MTN’s ownership was 23.7 percent at end of the year; the same as first-quarter 2022. In May of last year, the company’s Group Chief Executive Officer (CEO), Ralph Mupita, expressed optimism that the target would be met – citing a desire to involve more Ghanaians in the telecommunication firm’s success. “We have committed as the MTN Group to further localise and have more Ghanaians owning the shares of MTN Ghana…

08 Feb

Use Legal Means To Challenge Imposition Of Back-Tax – GRA To Multinational Companies

wontumionlineBusinessGoldFields, GRA, KOSMOS, MTN, Tullow

The Ghana Revenue Authority (GRA) is advising multinational companies contesting the imposition of the ‘back tax’ penalties to use internal systems designed to address the issues of tax dispute. The authority in recent exercise imposed ‘back tax’ penalties on MTN, Tullow, Goldfields and Kosmos Energy. The companies have all indicated their positions to contest the claims by the GRA. But answering some questions sent to the GRA by Joy Business, the authority said the companies have the right under the GRA Law to object to the tax imposition, after which the GRA will determine the case in 30 days. If…

02 Feb

GoldFields, Kosmos Dispute Tax Bills Imposed By GRA

wontumionlineBusinessback tax bills, GRA, KOSMOS, MTN, Tullow

Mining giant, Gold Fields Limited and oil giant Kosmos Energy Limited have joined Tullow Oil and MTN Ghana for disputing ‘back tax bills’ by the Ghana Revenue Authority (GRA). The two have however declined to give financial details. Gold Fields spokesman Sven Lunsche said in response to Bloomberg that “Ghana is clearly facing fiscal and economic challenges at the moment”. “We are hopeful that the government will not resort to unreasonable fiscal measures that will further imperil the challenges facing the corporate sector.” Gold Fields is in talks with the GRA to resolve the demand for back taxes from 2018 to 2020.…

31 Jan

South Africa Calls On MTN, Ghana To Resolve $773m Tax Dispute

wontumionlineBusiness, NewsGRA, MTN, Naledi Pandor

South Africa’s Foreign Minister, Naledi Pandor, has called on mobile operator MTN Group and the Ghana Revenue Authority to find a solution to a $773 million tax dispute. Earlier this month, MTN said the Ghana Revenue Authority issued the company’s subsidiary MTN Ghana with a bill for back taxes after auditing it for the years 2014 to 2018 and inferring that it had under-declared its revenue by about 30% during the period. MTN, which has a presence in 19 countries in Africa and the Middle East, said at the time that it disputed the “accuracy and basis” of the assessment and that it…

16 Jan

GRA Justifies $773m Tax Imposed On MTN

wontumionlineBusinessGRA, MTN

The Ghana Revenue Authority (GRA) has justified a $773 million back-tax bill it imposed on telecommunication company, MTN. MTN in an earlier statement contested the back-tax bill, describing it as inaccurate. Responding to the issue, the GRA maintained that the action was right in law. “Section 36 of the Revenue Administration Act 2016, (Act 915), mandates the Commissioner-General to audit the tax affairs of a person; and it is in accordance with this provision that the Authority conducted a Tax audit on MTN Ghana for the tax period 2014 to 2018” a statement released by the GRA said. “The audit…

18 Aug

MTN Ghana Introduces Voucher Distribution Denomination Change To Prevent Price Disparity

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MTN Ghana has introduced an Electronic Voucher Distribution (EVD) Denomination Change to enable pre-paid customers who purchase airtime from retailers to receive the same value purchased. The EVD Denomination change initiative will prevent retailers from overcharging customers for purchasing electronic credit transfer. MTN customers can visit any EVD vendor (credit transfer agent) to purchase airtime and the same amount will be electronically transferred to the customer. In a statement issued on Tuesday, 16th August, 2022, the company noted that, “following the implementation of the EVD Denomination Change, credit transfer can only be purchased from 0.5ghc and in multiples of Ghc1…