Double Charges On SIM Card Self-Service App Being Refunded – NCA

The National Communication Authority says it has begun refunding monies to persons who were charged the double amount for using the SIM re-registration App. The Authority rolled out the SIM Card Re-Registration Self-Service (App) on the Google Play Store to provide an alternative for telecom subscribers to complete their SIM card re-registration at a GH¢5 charge. But after the successful rollout of the App, complaints have emerged, with some indicating that they have been charged the double amount using the app. Director for Consumer and Corporate Affairs at the National Communications Authority, Kwame Gyan, while confirming the refund, spoke on…