Banks Must Take Quality Customer Service Delivery Seriously
THE 2023 Ghana Consumer Satisfaction Index (GH-CSI) report released by the Chartered Institute of Marketers Ghana (CIMG) has indicated that service quality in the consumer […]
Banks
Interest On Business Loans Hitting 50%, With No Bank Offering Rates Below 30%
The cost of credit to companies in Ghana remains elevated, with all banks in the country unable to offer corporate loans at rates below 30%. […]
Banks Wrote-Off GH¢4.33Bn As Bad Debt In 2023
Banks in Ghana wrote off GH¢4.33 billion as bad debt in 2023, a 79.2% reduction over that of 2022. The bad debt was classified as […]
BoG Commences Development Of Framework To Assess Sustainability Of Banks – Governor
The Bank of Ghana has commenced the development of a Business Model and Viability Analysis (BMVA) Framework to enhance its supervisory practices for assessing the […]
8 Banks Accounted For 67% Of Banking Industry Exposure To DDEP – 2023 Ghana Banking Survey
Eight banks accounted for 67% of the banking industry exposure to the Domestic Debt Exchange Programme. This confirmed Joy Business story in November 2023 that […]
Banks Expected To Start Using Armoured Bullion Vans From July 1 – President Of ABOG
The President of the Association of Bullion Operators Ghana (ABOG), Alhaji Iddi Sumaila has said that banks in Ghana are expected to start using armoured […]
Encourage Aquisition, Mergers Of Banks And NBFIs If Needed – IMF Tells Government
The International Monetary Fund (IMF) has proffered three policies including acquisitions and mergers of banks and non-banks to mitigate the possible systematic financial instability in […]
Banks To Undergo Corrective Measures By September 2023
One of the structural benchmark actions imposed by the IMF on Ghana is the Bank of Ghana to approve the plans of all banks that […]
BoG Received 983 Complaints From Customers Of Banks, Others In 2022; 36% Complaints Unresolved
The Bank of Ghana received a total of 983 complaints from customers of banks, Specialised Deposit-Taking Institutions, Non-bank financial institutions and Payment Service Providers in […]
Banking Industry To Face Crisis If Government Fails To Secure $1.5Bn Stability Fund By July – US-Based Economist
Economist at Louisiana Economic Development in the USA, Dr. Sa-ad Iddrisu, has revealed a looming banking crisis in Ghana if the government is unable to […]