The Driver and Vehicle Licensing Authority (DVLA) has interdicted four members of staff who were implicated in professional misconduct.
The four were captured in a media investigation piece operating through agents, as well as security men to outwit the official mandatory requirements for personal financial gains.
The investigation was carried out in two regions, the Greater Accra Regional Office located at 37 and the Tamale Regional Office in the Northern Region.
The DVLA in a statement following the airing of the documentary said it has taken steps to address the rot in the acquisition of driver’s licenses.
It added that driving schools implicated in the documentary have been invited for a review meeting and will be sanctioned appropriately if found to have breached any licensing conditions.
The statement indicated that a meeting has also been scheduled between the Authority and driving schools in the country to identify, discuss and streamline operations for efficiency.
The authority further announced some new reforms to prevent further occurrences of such acts.
They include the DVLA’s invoice system to ensure transparency in charges and also empower the customer with information about its services.
“An update of our payment platform is currently ongoing and will be strategically hastened with a focus on accepting only digital forms of payment for nearly all our services.
The Authority will launch a mobile App by end of the first quarter. This will allow customers to verify our product and services and also enable them to apply and pay for services and receive notifications.,” the statement signed by the management of the authority indicated.
It also said it was improving access control systems (including the installation of additional CCTV systems at all CBT rooms).
“Webcams and facial recognition technologies will be introduced to ensure only the right candidates can undertake the test,” it indicated.
Furthermore, “cameras would be fixed in the vehicles used for the in-traffic test; Continuous training and certification for driver examiners; Re-registration of all driving schools and instructors.”
