ECG Commits To Quality Service For Ashanti Customers
Mr Kwame Agyeman-Budu, Managing Director at the Electricity Company of Ghana (ECG) has assured residents of the Ashanti Region of quality and improved services in the ensuing year of 2022.
At an end of year engagement with the media in Kumasi last Saturday, the ECG MD said the company stands committed to supplying power to homes in the region.
He noted that the company is always ready to deliver on its mandate anytime power is made available to it from the Ghana Grid Company (GRIDCo), generators of electricity.
“We have no business collecting revenue when we can’t provide stable and uninterrupted power but I assure you that so long as GRIDCo is able to provide ECG with power as they generate same we will make same available from now and into the new year of 2022”, Mr Agyeman-Budu stated.
APOLOGY:
The MD apologised for the inconveniences and uncomfortable situations it recently created for its customers in the Ashanti Region particularly those in the Greater Kumasi areas.
The situation, Mr Agyeman-Budu noted was as a result of a falling mast that hit one of its transmission lines in one of the Bono towns.
But the MD said it was encouraging that despite a later deadline, GRIDCo as well as its allied agencies were able to repair the damaged line and restore power ahead of the December 20 timeline it had already given.
“I can say with some confidence that we in the power chain from the Ministry to the allied agencies in the power generation and distribution chain stand committed to giving the Ghanaian public quality service all year round but for the recent interruptions we apologise for same”, the MD said.
PROJECT:
The ECG manager disclosed that the company would be resuming its effort in providing all homes in Ashanti with prepaid meters.
He noted that the company would use the first quarter to continue with work in that area.
The MD assured of tackling illegal connections in the system so that each person pays for what he or she consumes.
He also promised to work to ensure that the company reduces the timeline for people to secure meters and other related services.
“I will humbly ask the media in Kumasi to support us in our quest to provide quality service by collaborating with us in disseminating timely information to our customers in all we plan to do”, Mr Agyeman-Budu appealed.
STORY BY MICHAEL OFOSU-AFRIYIE, KUMASI.